Ola a tods gostaria de pedir uma grande ajuda sobre o seguint assunto.. eu criei uma conta no moneybookers .. e passado dois 2 fui depositar dinheiro la.. oque acontece e que nao sabia que nao podia ser deposito pelos balcao BES mas fiz isso fui ao balcao BES e depositei agora apareceme um erro n sei mesmo o que fazer podem ajudarme? agradecia uma resposta urgentes amigos.. muito obrigado
ERRO:
1
You are now logged in! Enjoy Moneybookers!
last successful login: 27 Nov 2009, 15:24 (CET)
--------------------------------------------------------------------------------
IMPORTANT INFORMATION:
YOUR RECENT MONEYBOOKERS DEPOSIT
No cash or 3rd party deposits!!! You attempted to fund your Moneybookers account with a strictly disallowed cash deposit by going to the bank in person and depositing money in cash into our bank account:
Amount: EUR 10
Bank: Banco Espirito Santo
While obtaining the bank details for your cash deposit you were clearly warned that Moneybookers does not allow cash deposits for funding of E-MONEY accounts.
ALL FUNDS MUST ORIGINATE FROM A BANK ACCOUNT HELD IN YOUR NAME!
Applicable anti-money laundering regulations do not allow us to credit you this cash deposit unless we have verified your identity.
Please verify your identity via one of the following options:
Option 1: Identity verification by credit/debit card upload!
Duration: instantly
Outgoing transaction limit/in any 90 day period increase: 3000 EUR
Make an instant credit/debit card deposit of EUR 2 - we will debit your card and credit the amount to your Moneybookers account.
Please note: We will only allow this credit/debit card transaction for verification purposes. If you would like to use your credit/debit card for future deposits, find more information here.
AND/OR
Option 2: Identity verification by verifying your bank account!
Duration: 2-3 days
Outgoing transaction limit/in any 90 day period increase: 15000 EUR
We will send you a dummy payment with a very small amount to the bank account which you wish to verify. In the reference field of the payment we will include a unique verification code. This code you will have to enter after you receive the payment in the same section of your Moneybookers account where you requested the verification.
Once you have verified your identity via either of these options, your deposit will be immediately credited to your Moneybookers account. Without having established your identity we are unable to credit you this cash deposit or remit it to you in any other way.
WARNING! This is a one-time exception! Should you attempt further cash deposits, you will be charged a minimum fee of EUR 10.-- and may make yourself suspicious of money laundering activities.